CRM Archives - Erudite Works

How to Integrate WordPress & Salesforce

by khan | Jun 22, 2020 | CRM, Salesforce

How to Integrate WordPress & Salesforce There are a variety of ways to integrate your WordPress website with Salesforce. Here’s a list in order from those that are most simple and inexpensive to the ways that are most able to accommodate complex or custom...

How Live Chat Plays an Important Role in Customer Service

by khan | May 3, 2020 | CRM, Salesforce, SharePoint

Customer service is no longer just about being available via phone or email. Today’s customers want you to answer their questions immediately, and without a lot of extra work on their part.; That’s where live chat comes in. Live chat is a website-based feature that...

What is DevOps?

by khan | May 3, 2020 | CRM, Healthcare IT, Salesforce, SharePoint

What is DevOps? DevOps is a set of practices that works to automate and integrate the processes between software development and IT teams, so they can build, test, and release software faster and more reliably. The term DevOps was formed by combining the words...

Salesforce Certifications

by khan | May 3, 2020 | CRM, Healthcare IT, SharePoint

Salesforce Certification Pathways 2020 Salesforce Certifications are the ultimate benchmark that recognizes the skills, expertise, and real-world know-how of today’s cloud specialists. Are you an Administrator who keeps Salesforce running smoothly, or Developer...